Many smart TV users often face the frustrating issue of a black screen or no display on their devices. However, there’s no need to panic. We have found a solution to the problem of the TCL Roku TV Black Screen.
Black screens in electronic devices could be caused by numerous issues. Most electronic devices have suffered from no-screen display issues, from smartphones to laptops.
Why is there Black screen in TCL Roku TV?
If your TCL Roku TV screen goes black, it may be caused by either the device or your TV. Knowing which one to focus on can help you effectively troubleshoot the issue.
If your television is functioning correctly and only the Roku is displaying a black screen, then the issue is likely with the Roku, and the following troubleshooting tips will be helpful. Alternatively, if the black screen results from a problem with the television while using the streaming device, we have some helpful solutions for that as well.
How to Resolve the Black screen issue?
Most TCL Roku TV users complain that they are seeing the TCL TV Black screen of death; they often say, “My Roku TV screen is black but with sound,” which we regard as the TCL black screen with sound. But the good news is, if TCL Roku TV users can hear the sound despite its tuned black screen, the only problem in the TV is with image projection, and there is no other technical issue with the sound generation in the tv.
Here are some methods to resolve the TCL black screen of death issue on your smart TCL Roku TV.
Method 1: Restart your TCL Roku TV:
Restarting the device is the first step to fixing any device, as it provides a refreshing boost to your device while rebooting and refreshing any cache in the system. So, first of all, if you see a black screen in your TCL Roku tv, I.e., the Roku TV black screen issue in your TCL smart tv, try restarting your TV.
Steps To Restart Your TV to resolve the TCL black screen with sound issue:
- Press the “Home Button” five times.
- Press the “UP” key.
- Press the “Rewind” key twice.
- Press “Fast Forward” twice.
Method 2: Check the Cable Connections of TCL Roku TV:
One of the most common and probable reasons for a Black screen could be a loose, damaged, or improper cable connection. Ensure your HDMI cable is properly connected at all the required points with your device.
Improper connection of cables to the required USBs can also be a possible cause for the Roku TV black screen issue.
Method 3: Power cycle your TCL Roku TV:
Restarting your device by power cycling is an effective method. The power cycle involves interrupting the power distribution cycle of your device, which can help reset any accidental setting changes and bring them back to default.
If you need to power cycle your TCL Roku Smart TV, follow the below steps.
Step 1: Turn off your TCL TV and unplug it from the socket.
Step 2: Press the “Reset Power” button on your TV.
Step 3: Hold the “Reset” button for at least 30 seconds.
Step 4: Leave the pressed button; this will turn the power on.
Your device is now power cycled and is ready to be used.
Method 4: Factory Reset Roku TV black screen:
If you’re experiencing a black screen on your TCL TV and need to reset it to its default mode, a factory reset setting can help clear all user-saved settings and changes.
Unsure how to perform this reset? No worries! Simply follow the steps below.
Step 1: Go to ‘Settings.’
Step 2: Scroll down the settings menu, and click ‘System.’
Step 3: Select ‘Advance System’ Settings, and click the ‘Factory Reset‘ option.
Step 4: Now select and click ‘Factory Reset‘ everything.
This will erase any custom settings and restore the TV to its factory settings. Once the reset is complete, check if the black screen issue has been resolved.
Method 5: Update the TCL Roku TV Black Screen Software:
Another important and possible reason that could be the reason behind your system lag and the TCL black screen with sound issue is the failure of its software.
To fix this, ensure that your software is up to date with the following steps:
Step 1: Go to the ‘Settings ‘option from your ‘Home’ menu.
Step 2: Now click the ‘Device Preference’ option.
Step 3: Select ‘System Update.’
Step 4: Select and click the ‘Network Update’ option.
Step 5: The Tv will now start downloading the newest version of the software, if there is any.
Method 6: Contact the TCL Roku TV Customer Care
These simple self-help tips can assist you with your system update. However, if none of them work and your TV still has a black screen, it may be due to damage to an internal component.
If you are experiencing a black screen issue with your Roku TV, contacting TCL customer support for troubleshooting is recommended. TCL customer care will always be willing to help you, as many customers have already complained about the TCL class action lawsuit black screen and its fake and misleading claims about the refresh rate in the TCL Roku TV.
How do I manually Reset TCL Roku TV with Black Screen?
Press the Settings button on the TCL Android TV remote control. Go to More Settings > Device Preferences > Reset. Choose Factory Data Reset from the warning screen. You can erase everything by selecting Erase Everything.
Is it necessary to perform a hard reset on my TCL TV?
If the black screen issue can be resolved by rebooting the TV or updating the software, you may not need to reset your TCL TV hard. You may need to perform a hard reset only if none of the troubleshooting methods above have been successful.
Can a TCL TV screen be repaired?
The screen of a TCL TV cannot be repaired if it is cracked or damaged. It can be difficult and expensive to find a compatible LCD screen. If you’re considering buying a new TCL TV, getting a new one is probably a good idea.
Where is the reset button on TCL Roku TV?
You can find the pinhole Reset button on the back of your TV, near the antenna, HDMI, and audio connections. For at least 20 seconds, press and hold the reset button with a straightened paperclip (or similar). You will see the Recovery Mode on your Roku TV after a moment.