Skip to content

[Solution] Toshiba Fire TV remote not working.

Toshiba Fire TV remote not working

If you’ve had the same trouble, you’re not alone. Toshiba may have given up on their Fire TV altogether, as the issue persists and other sources for this information are hard to find.

We know how frustrating it is when a remote no longer does anything, and owners are left with only one option to get it working again: contacting the company and sending in an expensive replacement. So we did some research by contacting Toshiba’s customer service and tracking down instruction manuals to see if there was anything else we could do.

Why Toshiba Fire TV Edition won’t turn on?

There are many reasons why your Toshiba Fire TV won’t turn on and is stuck on the loading screen. The most significant cause is a dead or missing battery, which can’t power the device. Other reasons are broken power buttons, overheating, and a failed motherboard.

  1. Check your remote’s battery: The first thing you want to do is check that the battery isn’t dead. Dead batteries aren’t uncommon in remotes, especially the ones that use AAAA batteries. The easiest way to tell if the battery is dead is to try new batteries, but there are a few other things you can also check. First, remove the battery cover on the back of the remote and remove both batteries inside.
  2. Check Your Connections: There’s a good chance that something as simple as an unconnected or broken wire was the source of your remote’s problems. Check the plugs of the tv, remote, and fire tv, and make sure the Toshiba fire tv power button is turned on.    
  3. Check Hardware or Tv: Expand the TV and remote panel, then check all the software drivers. If you still have a problem, contact Toshiba Support. Check whether the power supply is the problem. You should be able to power the unit without a battery or via the USB port. Note that this is irrelevant if you have a USB connection-related problem.
  4. Check Software Updates: There have been reports of this issue in the last few years. If your remote is over six months old, a firmware update may be waiting for you. Launch “Menu” and select “Settings” to check for an update. From the settings menu, select the option for “System Update.” This will display any available updates for your device. Follow the instructions to install the update.
  5. Check Your Power Source: If none of these things work, then it’s time to contact Toshiba Support and ask them what they suggest you do next.
  6. Try It On an External Input: There may be problems with your TV or HDMI cable. You may have a voltage or signal issue that needs to be resolved. If you’re using an HDMI cable, you can quickly check its specifications somewhere, but sometimes simply replacing it solves your problem. This method doesn’t work for those not using HDMI cables, but it does for those dependent on USB connections (an HDMI connection requires less processing power and improves picture quality).

Solutions For Toshiba fire tv remote not working.

Here are some of the most popular fixes that work to control your Firestick device.

Method 1: Change the batteries:

The best solution for all problems is to change your batteries. To change your batteries, follow these instructions:

  • Remove the back cover of your remote. Open its battery cover by pushing it in a downward direction. The cover should then pop out.
  • Change the two AAAA-size batteries that you find inside with new ones. Make sure to place them on the positive side down and the negative side up.
  • Place the battery cover back onto the remote by lining it up with its top left corner, then push it inside until it snaps into place.

Method 2: Reset Your Remote:

The third and final way to fix this remote problem is to reset your remote by removing batteries first, then pressing and holding the two buttons on the bottom of the device for 10 seconds

Method 4: Power Cycle the Remote:

Remove the batteries from the remote and press and hold the power button for 60 seconds. After one full minute has passed, repeatedly press the remote’s buttons. Replace the batteries before attempting to use the remote again.
This is to complete all the necessary cycles to refresh the remote’s firmware and system features to their pre-update configuration.

Method 5: Remove Old Firmware:

Update your TV’s firmware, as this will also affect your remote. The old version might not be compatible with the current firmware. You can update your firmware by going into the settings of your TV.

Method 6: Reset Remote:

Press and hold the power buttons on the bottom of your remote until they start to blink. Now, press the power button once to turn it off and then twice to turn it back on. You can now use your Fire TV remote with confidence!

Method 7: Clean Your Remote:

You can clean your remote with a dry cloth or with rubbing alcohol. Make sure to remove the batteries from your remote first!

Method 8: Replace Your Remote:

If none of the above options work, you might need to replace your remote. You may also want to contact Toshiba and ask them for tips on how to fix this problem.

Method 9: Check whether your remote’s IR sensor is working:

There might be a problem with your infrared sensor. You can do this by covering the sensor with a piece of tape and seeing if your remote has stopped working.

Method 10: Factory Reset:

The last resort is a factory reset. You can do this if you’re fine with losing all of your data and settings. To find out how to do a factory reset, follow these steps:
Step 1: Remove the back of the remote and remove the batteries.
Step 2: Place both batteries back in, but place them in reverse.
Step 3: Power on the remote by using the power button once again; now, it will start flashing repeatedly.
Step 4: Hold down both volume buttons and press the power button once to turn it off and twice to turn it on again.

Method 11: Use the Fire TV Remote App:

You can download the Fire TV Remote App by searching on the Google Play Store or the App Store. This will help you control your Firestick device.

Step 1: Launch the Fire TV Remote app on your phone and click “Get Started.”
Step 2: Now, sign in with your Account ID by entering the one you use for Netflix, Amazon Prime Video, and other Amazon services.
Step 3: Go to Settings > Voice Control > Turn Off Voice Search.
Step 4: Return to Settings > Voice Control > Enable Voice Search On, then follow the on-screen instructions to begin using voice search. Before using this feature, you need to register your voice with the Fire TV remote app.

The best solution for that is to contact Toshiba Customer Service and send them a picture of the remote along with the make and model number on the back. Be sure you have the same Fire TV device listed on your original remote before doing so.

So, these are some of the best possible solutions for the remote of the Toshiba Fire TV not working. Try them to fix your problem. Please let us know by using the comment box below if you have any questions or comments.


After trying out these solutions, you will most likely be able to fix your Toshiba Fire TV remote. Please choose one of them and then continue using your remote. These are the tested and proven ways to improve the Toshiba Fire TV remote. You should have no problem firing up your remote and changing channels quickly.

Disclaimer: This information has been provided to help you fix your Toshiba Fire TV remote. In case of any issues with your device or after installing these solutions, don’t hesitate to get in touch with Toshiba customer service and send them a picture of the remote along with the make and model number on the back.


What to do when Toshiba tv doesn’t turn on a black screen?

Ensure the tv is plugged in and the power button is turned on.

Why does my Toshiba tv turn on by itself?

This may be due to an internal circuit problem or loose connections inside the TV. Don’t hesitate to contact the Toshiba service center if this issue persists.

Is there any reset button on Toshiba Fire Tv?

Yes, there is a reset button on the back of the remote. For 10 seconds, press and hold the navigation circle’s back and right sides together.

Why is my Toshiba tv not connecting to wifi?

If you’re not getting an error message, then try turning off and on your router and TV, and then try again.

Why do I get No signal when I try to watch my Toshiba Tv?

First, check if the TV is plugged in and the power button is turned on. You may also have signal issues due to the source of your programming, such as cable or satellite. Ensure you are connected directly to the receiver and not using a splitter. Try unplugging it from both ends for 10 seconds, then try again. If this does not work, contact the Toshiba customer service center if this issue persists.

Why did my tv turn off all of a sudden?

In most cases, this may be due to a power outage or loose connections inside the TV.